Managed Enterprise Hosting:

Virtual Private and Dedicated Servers

High-performance Rackspace Virtual Private Servers (VPS) provide a premium hosting platform that combines high performance with reliability. Moreover, when your site’s traffic increases, you will have the ability to upgrade with zero downtime.

• Managed high-performance Virtual Private Servers (VPS) a $200 per month value
• Premium Rackspace data center with 100% network up-time
• Two locations to choose from: Washington D.C., US or London, UK
• Dedicated IP address
• SSL certificate by GeoTrust a $149 per year value
• Unlimited email accounts or integration with Google Apps
• Unlimited databases to install other features, such as a blog or forum
• Full SFTP/SSH access, including root access if required
• Parallels© Plesk 10 domains control panel for easy email and site management (a $49 per month value)
• Up to 10 sites on the same server to add blogs, forums, other stores and informational sites
• PCI compliance certification by McAfee Secure to avoid heavy fines for non-compliance (a $275 per year value)
• 24/7 proactive store performance monitoring so you can sleep at night without worrying if your store is taking orders or not (a $150 per month value)

Pricing

• 521MB Memory, 20GB Space, 200GB monthly bandwidth: $145 per month
• 1GB Memory, 40GB Space, 200GB monthly bandwidth: $195 per month
• 2GB Memory, 80GB Space, 200GB monthly bandwidth: $265 per month
• 4GB Memory, 160GB Space, 200GB monthly bandwidth: $385 per month
• 8GB Memory, 320GB Space, 200GB monthly bandwidth: $595 per month

Pro-active Store Performance and Server Health Monitoring

Any decent hosting company monitors its server in case of a crash or power outage, but who is monitoring your website? Downtime can cost you thousands of dollars in online sales. If something does go wrong, who do you call in the middle of the night? Your web designer? Your IT manager? What if they are not available? With FinestShops, in addition to 60-second server monitoring, our advanced monitoring system will load a page from your store’s checkout every five minutes to verify that the content is there. If anything is wrong, the system will notify one of our engineers who will investigate and fix the problem – while you sleep.

Pricing

• Pro-active store performance monitoring: included
• Advanced server health monitoring (load average, disk space, memory usage, CPU utilization): $99 per month

Managed Premium DNS by Neustar

Did you know that most sites are losinglose at least 4% of their visitors because of DNS problems? DNS is the first contact point an end user has with your site, and it is also probably the most neglected onebut DNS is also one of the most neglected site features. Your account with us would include premium global DNS service by Neustar (ultradns.com) for fast domain resolution; 100% DNS up-time; advanced protection for cache poisoning, spoofing, pharming, phishing; and DDoS Mitigation – another premium service used by the largest on-line retailers and corporations, like such as Forbes.com, Zappos.com, Kelley Blue Book and many others.

Pricing

• First domain: Included
• Extra domain: $10 per month

Managed Continuous Data Protection Solution by R1soft

Your data will be protected by a high-performance data protection system powered by R1Soft – another service used by many Fortune 500 companies and now available for your small business.

Pricing

• 20GB/7 days retention: Included
• Extra: $10 per 10GB

Managed Online Help Desk, Live Chat and Knowledge Base software

An option that many small businesses simply couldn’t afford until now, a properly managed online help desk and live chat ensure you provide the customer service that saves lost orders, lost referrals – and lost revenue. With this option, you can get a leading help desk system with an integrated live chat application, which simplifies your customer service and provides technical support for your products. This feature collects customer inquiries from multiple sources into one system for your staff to process, promoting teamwork and task management among your employees. It offers your customers a knowledge base and troubleshooting guide. The same system is used by Samsung, HP, GE, NASA, mTV, and other large corporations to provide first-class customer service.

Pricing

• 10 staff licenses: $1300 one-time setup fee and $95 per month
• 20 staff licenses: $2300 one-time setup fee and $95 per month
• Need over 20 staff licenses? Contact us for a quote.

Managed Integration with Google Apps

Make it possible for your staff to do their jobs anytime, anywhere with the unmatched collaboration and flexibility of Google Apps. We will set up and manage your email management with Google Apps, which offers simple, powerful communication and collaboration tools to streamline setup, minimize maintenance, and reduce IT costs. It offers customized email addresses, mobile email, shared calendars, company instant messaging with video chat, and shared documents with access control. And you’ll forget about spam with Google’s industry-leading spam filtering.

Pricing

• Google Apps Standard: Included
• Google Apps Business: $5 per user per month

Semi-Custom and Custom Website Design Development and Integration Service

Sell more with our professional website design service. A well-presented and user-friendly website will make customers feel safe and comfortable doing business with you. Depending on your allocated budget and requirements, you can choose to have semi-custom or custom designs. A custom design will give your website a completely unique look and feel. Or you can save costs and choose a semi-custom design option, which we will modify to meet your requirements and then integrate with your website or online store.

Price

• from $1800

Search Engines Optimization with Guaranteed Results

Get to the top search results faster. Every SEO option you can dream of has been built into the system, or can be added at your request. Don’t have time to optimize your website? No worries, we have a team of professionals to do search engine optimization for you – with guaranteed results!

Pricing

• Please contact us for a quote

Rapid Customization Services

You can get any functionality you want and any type of integration you need with our professional and rapid custom development services. We can customize anything in the system to fit your business processes or requirements, from custom data exports to complicated integrations with other software.

Pricing

• Please contact us for a quote

Data Import and Conversions Service

Save hours of your valuable time with our data management service. We can import your products and customers into your new store from CSV or Excel files, as well as from the other systems.

Pricing

• Please contact us for a quote

Managed Content Distribution Network

A content distribution network (CDN) is a system of computers containing copies of data placed at various nodes of a network. CDN will dramatically improve store speed by increasing access bandwidth and redundancy and reducing access latency.

Pricing

• $1000-1500 one time setup
• $50 per month