At FinestShops Inc., our commitment to our clients goes beyond just building great e-commerce websites; it includes ensuring the underlying infrastructure is powerful, secure, and reliable. As part of this commitment, we are currently performing a significant, phased server upgrade across our network.
We are excited to be upgrading our servers’ operating system to Rocky Linux 8.10, a modern, enterprise-grade system designed for stability and performance.
Key Advantages for Your E-commerce Store
This isn’t just a technical update; it’s an investment in the quality of your online presence. Here are the core benefits you can expect from this upgrade:
- Enhanced Security: With the latest security protocols and patches, your store will have a stronger defense against emerging online threats, protecting your business and your customers’ data.
- Improved Performance: A modern operating system means better resource management and optimization for today’s technology, which can lead to faster page loads and a snappier user experience for your shoppers.
- Greater Reliability: Rocky Linux is known for its stability. This upgrade provides a more robust server environment, ensuring maximum uptime and consistent performance for your e-commerce operations.
- A Future-Ready Platform: By moving to a current, long-term support release, we ensure your store’s infrastructure can support the latest software, integrations, and technologies for years to come.
Our Rolling Upgrade Schedule
To ensure the highest level of care and a seamless transition for every client, we are conducting these upgrades in small, manageable batches over several days. Our team will be working during off-peak hours to upgrade a few servers at a time.
The impact on your specific store will be a brief downtime of approximately 10-20 minutes, occurring only on your assigned day/night.
Find Out Your Scheduled Upgrade Time
We are managing a detailed schedule for this rollout. To find out when your specific server is scheduled for this important upgrade, don’t hesitate to contact our support team at https://support.finestshops.com. Additionally, our team will send direct notifications to each client after their server upgrade is done.
Our Post-Upgrade Process
Immediately following this upgrade, our team will conduct a quality assurance check. Our testing protocol includes verifying the error-free loading of your store’s most critical pages:
- Home page
- Category page
- Product page
- Checkout page
No action is needed from your end. We are managing this entire process to ensure a smooth and beneficial upgrade for your business.
If you notice any issues with your store, please call 1(800)675-0162 or open an “Urgent” priority ticket at https://support.finestshops.com, and our team will be dispatched.
Thank you for your partnership. We look forward to providing you with an even better, more secure, and higher-performing e-commerce experience.
Best regards,
Your FinestShops Team
FinestShops.com – Fully Managed eCommerce Systems
